Important internet policy information
We take your privacy and the trust you place with us very seriously. The following policy will describe what information we collect, how the information is used, how it is protected, and what options are available to the visitor. We hope that your visits to GoldForceSupport.com will be safe, secure, and supportive.
- Information we collect
We collect an assortment of general and personal information.
Generally, we collect search words and page hits so that we can improve our website and make it easier to find. This website may use 'cookies' in certain places to speed access to our site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Cookies can be deleted at your will.
Various forms on this site require users to give us personal information, such as name and email address. We use contact information from these forms to send information about our company's products and services, our electronic newsletter, conduct surveys and contests, and other information. This information is also used to contact the user when needed.
- Uses of information
We will not give, sell, trade, barter, or in any way release your information to any third parties except to comply with applicable laws or to protect our visitors or the public. We do not partner with nor share any of your information with any advertising or other company (we dislike spam and telemarketers as much as you do). Our two major uses of the information that we collect is to improve our service and our website to enhance our visitors' experiences, and to keep you up to date with all things happening within our company.
- More on information
If you are on our list, it is because you have done one of the following:
- Products or services
- Made an inquiry via phone, email, text, or contact form
- Asked to be put on our email list
- Clicked "Like" our our FaceBook page
- Opted in to one of our email lists on one of our sites
- Filled out an online survey or other questionnaire
- Attended an event where we asked for your information
Users may opt-out of receiving future general* mailings by:
- Using the link at the bottom of mailings to "Opt-Out"
- Contacting us via our contact page and notify us in the "comments" box
- Calling us at: 330-754-2099
*General mailings are considered mailing to a general population with news about Gold Force. Specific mailings are specific to the individual clients, such as inquiry replies, specific service performed or products purchased. Please contact your Gold Force representative for information about these mailings.
Certain personal information is more critical than others, such as individual social security numbers, or credit card numbers. All processing done for Gold Force is done by third party providers in order to process a charge. For this reason, we use the industry standard Secure Sockets Layer (SSL) to encrypt personal information so that it cannot be accessed by unauthorized people. In any case, we will never ask for your individual social security numbers. In some cases certain clients may ask us to keep their credit card information on file to facilitate future payments or purchases. However, due to new credit card laws, we will NOT keep your credit card number on file.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific task are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
- Your credit card or PayPal charges
Any/all charges that will post to your credit card or PayPal account will be from "Gold Force". Gold Force Administrative Support and Greetings of Gold, are all business units under the Gold Force group of companies and will charge through Gold Force.
- Visitor Options
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us here, or call us at 330-754-2099.
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"Michele and I have been working together since April 2011. I find she is most helpful and resourceful, a real pleasure to work with. Even though we are separated by two time zones, she is punctual. She has brought new approaches and technologies to my Silicon Valley business. I would recommend her without reservation to anyone who wants competent, friendly, resourceful administrative support. "
Ralph Patterson, CA
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